All our products come with an official warranty ranging from one to two years depending on the brand and model. The warranty period is stated on each product page.
If a fault occurs during the warranty period, contact us through WhatsApp or email with a description of the problem and your order number. Our technical support team will contact you to resolve the issue, or replace the product if it has a manufacturing defect and is still within the 14-day replacement period.
Yes. We provide a paid installation and setup service for customers in Cairo and Giza. For other governorates, we provide remote technical support through WhatsApp to guide you step by step.
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